Money Back Guarantee

Our products are designed to work on all lawns providing our guides are followed.

Usually the majority of results are seen within 4 weeks but if you don't have a better lawn within 6 weeks, get in touch with our team and we will send you your money back or provide the products and advice to make it right.

We will need the following to provide this service:

• Clear, dated before and after photos.
• Overview of your ground preparation as it can differ for each lawn.
• Confirmation of your watering schedule (how many times watered per day and for how many minutes).

Terms & Conditions:

• If it has been over 6 weeks since you have applied then unfortunately we cannot honour the money back guarantee as there are so many things which can happen to a lawn which our outside of our control but we are still happy to advise you on how to get it sorted.
• If your renovation has had significant success and there are just a few bare patches then regular mowing or overseeding with Stronger Roots Grass Seed will help it thicken up. We can't give a full refund for a majority success but you may be entitled to additional products or a partial refund if you have significant bare patches as long as you provide the information above and we assess that it is not down to issues with the preparation, application or aftercare.
• Weeds can appear in your lawn at random and can be dealt with from Week 8 with a selective herbicide such as Weedol for Lawns. Our seed is regularly tested by APHA (a governmental organisation) for purity and germination rate and it does not contains any weed seeds. Weed seeds can blow over at random into your lawn, already be present in the soil or be present in topsoil that you have used so our money back guarantee does not apply to weeds in your lawn after renovation.
• Lawn diseases such as red thread cause your lawn to turn yellow/brown/red and are due to weather conditions (particularly warm and wet weather) and/or soil condition. Our renovation packs cannot account for lawn diseases down the line nd therefore do not apply to our money back guarantee. You can treat a lot of lawn diseases with a high nitrogen fertiliser application such as our Summer Thriver Fertiliser or our Greener Growth Fertiliser and the disease will grow out over a few mows.
• Fungus appearing in the lawn are not included in our money back guarantee because they can appear at random and are not a result of using our products. They are often more common in healthy soils and appear more frequently during periods of warm, wet weather. For the majority of fungi you can simply pick them out before mowing and they will eventually stop coming back. You can also try aerating the soil to improve the flow of water so they are less likely to return.