Our products are designed to work on all lawns providing our guides are followed. If by any chance you don't have a better lawn within 8 weeks after application of The Lawn Pack, get in touch with our team and we will send you your money back or make it right.

We will need the following to provide this service:

- Clear before and after photos
- Overview of your ground preparation
- Confirmation of your watering schedule

Please wait at least 4 weeks before assessing any results because seed can take up to 21 days to germinate.

You will receive a printed guide in your pack.

There is also a more detailed online version and more here.

Visit the online tool to plot your lawn to find out the area:

https://www.mapdevelopers.com/area_finder.php

1. Enter your address
2. Zoom in
3. Switch to Satellite view
4. Plot your lawn then it’ll show you the size in m2

You can use a thin layer of topsoil over the seed, install netting or a germination sheet or you can buy bird deterrents online. You can also try installing moving shiny objects such as shiny tape on sticks or CDs on string.

You can apply iron sulphate after seeding to ‘green-up’ and harden your lawn. This is done at a half dose any time from Week 8 onwards in 4 week intervals. Full details for dilution and application are here.

After any ground preparation is completed, mix theMycorrhizal Seed Enhancerwith theStronger Roots Grass Seedin the seed bag. Spread across the lawn evenly by hand or using a spreader. If you have applied topdressing/topsoil beforehand then you can rake the seed in gently at this stage and compact gently by treading it in.

After this, apply theSeeding Success Fertiliserideally using a handheld spreader to make sure of even coverage.

Then mix theBiostimulant Boosterwith water in a watering can or sprayer at the rates specified on the label. Apply evenly.

Then finally water with a fine spray so the top couple of inches of soil are moist.

After this you can follow our Happy Seedlings Guide for your watering schedule.

TheDeeper Green Iron Sulphateis a separate application either before the pack if you have moss, or from 8 weeks afterwards at a medium dose for a green-up, turf hardening and disease resistance.

More info and all the guides can be found here.

A course of 3 ant nematodes followed by a final application of Ant Stop applied deep into their nests should fix it. Get into the nest by loosening the soil using a garden fork, trowel or similar.

When mounds appear on the lawn brush them away when you see them to prevent them from getting too big.

Our seed mix in the pack is not specifically designed to be shade tolerant but does perform well in shaded areas provided there is some sunlight throughout the day. This is because it contains a high percentage of tetraploid ryegrass which puts down 4 root systems instead of 1, making it more resilient than usual mixes.

However if you are particularly concerned about the shade or if it receives no sunlight at all then we would recommend to look for some specifically shade tolerant seed mixes online.

Red thread needs to be treated with a high nitrogen fertiliser to grow it out then it will go after a few mows.

Most spring fertilisers are high nitrogen. A suitable fertiliser would be ourGreener Growth Fertiliser.

Our pack contains a low nitrogen fertiliser for seeding so you could look to use it when your spring fertiliser application isn’t still in the soil (usually 8 weeks for granular).

If the situation doesn’t improve from the fertiliser (it usually does) then you can look at a fungicide such as Provanto.

You will have to deal with leatherjackets or chafer grubs before doing any renovation work.

Either treat with leatherjacket/chafer grub nematodes or use the black sheet method.

Black sheet method:

Water the lawn heavily. Apply a black sheet over the lawn overnight (Screwfix sell them fairly cheap). In the morning they’ll have come to the surface and you can rake them up. Repeat until satisfied. There is anecdotal evidence that this method doesn't work as effectively for chafer grubs.

Nematodes:

Nematodes aren’t as effective in spring as in autumn as they are already adult larvae so require a double dose. Even then they aren’t always effective so you may need multiple applications. Make sure to follow application guidelines very carefully and store correctly before use as nematodes die easily.

Getting rid of these pests is essential as they feed on the roots and destroy the lawn. Plus birds and other predators attack the lawn to get at them which damage the grass. Once you’ve completed either method and you are satisfied the infestation is dealt with, follow the instructions below. Wait a couple weeks if you’ve used nematodes to give them time to work.

1. Scarify/rake the lawn with a spring tine and get rid of any dead grass to leave exposed soil.

2. Apply The Lawn Pack and follow the aftercare guides as usual. You may want to use The Lawn Pack Plus if you think you will be left will less than 50% healthy grass after raking.

To break down clay soils and improve waterlogging/drainage, the following will help:

- Topdressing with organic matter (e.g. topsoil, compost) will break down clay soils over time. Topdress once in spring and once in autumn until situation improves.

- Hollow-tine aeration will improve drainage capabilities through reduced compaction. Hollow-tine in spring and autumn until situation improves.

- For serious cases of poor drainage, drainage installations may be necessary.

'Weed’ grasses can be identified as they are coarser and a lighter colour to the other grass.

Remove these manually by digging them up. There are no products in the UK which target only these plants so manual removal is the only option.

You will then be left with only healthy grass and exposed soil.

At this point you can apply The Lawn Pack normally and follow the guides for aftercare. You need to use The Lawn Pack Plus if you are left with less than 50% healthy grass after carrying out the above.

It's worth noting that these grasses blow into your lawn at random from nearby fields and neighbours gardens so it is possible that they will establish in your lawn in the future. You can help prevent them establishing through keeping the lawn thick and healthy by following correct lawn care practices.

If you are not bothered about removing the 'weed' grasses you can rake them up before mowing and it'll make them less obvious.

If you have moss, apply the Deeper Green Iron Sulphate first then wait 7-14 days for it to fully turn black. Rake out the dead moss and dispose. Then you can seed/apply The Lawn Pack to fill in any bare areas and thicken out the whole lawn. If your lawn has less than 50% healthy grass coverage after raking out the moss then you will need to use The Lawn Pack Plus. Both packs contain iron sulphate and the full iron sulphate guide is here.

You grow your lawn from scratch by doing the following:

- Add topsoil or rotovate soil if needed

- Level as best as possible and compact

- Loosen top layer of soil

- Apply The Lawn Pack Plus - Follow our watering guidelines

There is more info about application here.

Prevention:

GreenUMs or Dog Rocks will neutralise the ammonia in your pets urine which will prevent any lawn scorches from their wee. Keep them in the water overnight to make sure that they are effective. Some pet owners find they need to try a few brands before they find one which is best.

Alternatively people have success with training their pets to not wee on the lawn and provide a separate area for their pets to use. Easier said than done though!

Remedial Action:

Rake out all scorched areas to leave only loosened exposed soil. This is key as this scorched grass will not recover if left. Apply The Lawn Pack using our guides. Follow our watering schedule for the next 8 weeks. Then enjoy your lawn!

Our products are all child and pet-friendly and non-harmful once applied and dried. We do recommend keeping pets and children off the lawn for 3 hours post-application of the main pack to allow the products to absorb. For the iron sulphate (applied separately) we recommend to allow 24 hours as it can stain hard surfaces. This avoids walking across the lawn while it is still wet and walking it inside or onto patios. Also, we recommend to keep lawn usage to an absolute minimum for at least 4 weeks to allow the new grass to germinate and grow. So might mean some more walks for a few weeks!

Note: For small forraging pets we recommend to keep them off for at least 4 weeks post-application.

We aim to deliver all orders in 2 - 4 working days.

Once processed, we use a next day service for nearly all orders to ensure that they arrive to our customers quickly.

All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

To return your product, you should mail to: The Lawn Pack, Thorn House, Road One, Winsford Ind Estate, CW7 3PZ. Once we have received your return we can process your refund.